You can cancel your subscription through your Roku account, Roku device and Stingray Qello’s website. To do that, follow the steps:
From the Roku device you purchased your subscription on:
- Browse "My Channels" and highlight the Stingray Qello channel.
- Press the options (“*”) button on your remote control.
- Select "manage subscription" from the options menu.
- Select "cancel subscription".
On the Web using your Roku Account:
- Sign in to your Roku account at https://owner.roku.com
- Click on "Manage Your Subscriptions".
- From the My Subscriptions page, click the "Unsubscribe" button next to Stingray Qello monthly subscription.
On the Web using your Stingray Qello Account:
- Sign into your Stingray Qello account at https://qello.com/
- Then cancel your current subscription at https://qello.com/account