How can I reset my password?

Fabian Dittrich -

Forgot or didn’t set up your Stingray Qello account password? Don’t worry, that’s what our Forgot Password feature is for! Just go to in your web browser and click the "Sign In" button to access the "Forgot your password?" feature.

If you created an account on AppleTV or Roku, you might not have created a password.  Don't worry, it's simple.  Just follow the instructions above and check the email address associated with your device.

If you're still finding it hard to reset, please email and we will be happy to manually reset your password. 

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