My credit card expired. How do I update it?

Fabian Dittrich -

If your card expired and you need to change it, please follow the steps:

  1. Log into your account on Stingray Qello’s website at
  2. Go to “Settings” and scroll down to the “My Plan” section
  3. Click on “Update Payment Info”, write down the information of the new card you want to use, and click on “Update”.

Note that you will start getting the charges on the new card on the next Auto Renew date.  


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