Billing FAQs Qello Concerts on your computer

How do I subscribe to Qello Concerts on my computer? 

How do I cancel my Qello Concerts subscription on my computer?

How do I know if I am being billed directly by Qello Concerts? 

How do I subscribe to Qello Concerts on my computer? 

To subscribe to Qello Concerts on your computer:

1. From a Web browser (we recommend using Google Chrome), go to www.qello.com  
2. From the Qello Concerts home page, click Free Trial. 
3. Select a plan, create an account, enter billing information, and then click Subscribe.

How do I cancel my Qello Concerts subscription on my computer? 

To cancel your subscription, from a Web browser, visit http://account.stingray.com and login to your Qello Concerts account: 

1. Click on "Subscriptions" in the left-hand menu. 
2. Next to your Qello Concerts subscription click Manage and follow cancellation instructions 

How do I know if I am being billed directly by Qello Concerts? 

To see how you are being charged for your Qello Concerts subscription, from a Web browser, go to visit http://account.stingray.com 

1. Click on "Subscriptions" in the left-hand menu. 
2. If you are currently subscribed to Qello Concerts, the payment platform that you are being billed from will be indicated.