Billing FAQs Qello on your computer

How do I subscribe to Qello Concerts on my computer?
To subscribe to Qello Concerts on your computer:

  1. From a Web browser, go to www.qello.com.
  2. From the Qello home page, click Free Trial.
  3. Select a plan, create an account, enter billing information, and then click Subscribe.
How do I cancel my Qello subscription on my computer?
To cancel your Qello Concerts subscription, from a Web browser, go to www.qello.com:

  1. From the Qello website sidebar menu, select My Qello.
  2. From the top-right of the My Qello page, click the Settings cog icon.
  3. Under Subscriptions, next to the Qello logo, click Edit. You are directed to the Subscription Management page
  4. From the top of the Subscription box, click Cancel Subscription.
How do I know if I am being billed directly by Qello Concerts?
To see how you are being charged for your Qello Concerts subscription, from a Web browser, go to www.qello.com:

  1. From the Qello website sidebar menu, select My Qello icon
  2. From the top-right of the My Qello page, click the Settings cog icon.
  3. Under Subscriptions, click Edit. If the Qello Manage Subscriptions page appears, and not a third-party page, then you are billed directly by Qello.
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