Billing FAQs Qello on your computer

How do I subscribe to Qello Concerts on my computer?
To subscribe to Qello Concerts on your computer:

  1. From a Web browser (we recommend using Google Chrome), go to www.qello.com
  2. From the Qello home page, click Free Trial.
  3. Select a plan, create an account, enter billing information, and then click Subscribe.
How do I cancel my Qello subscription on my computer?

To cancel your subscription, from a Web browser, visit http://account.stingray.com and login to your Qello account:

  1. Click on "Subscriptions" in the left-hand menu.
  2. Next to your Qello subscription click Manage and follow cancellation instructions
How do I know if I am being billed directly by Qello Concerts?
To see how you are being charged for your Qello Concerts subscription, from a Web browser, go to visit http://account.stingray.com
  1. Click on "Subscriptions" in the left-hand menu.
  2. If you currently subscribed to Qello Concerts, the payment platform that you are being billed from will be indicated. 
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