Billing FAQs Amazon Prime
Please Note:
We do not have access to manage subscriptions created through the Amazon Prime billing portal.
If you require further assistance with your cancellation or would like to request a refund, please visit https://www.primevideo.com/help
How is a Qello Concerts subscription on Amazon Prime Video different from a regular Qello Concerts subscription
How do I subscribe to Qello Concerts on Amazon Prime Video?
How do I contact Amazon Prime Video Customer Support?
How do I cancel my Qello Concerts subscription on Amazon Prime Video?
How is a Qello Concerts subscription on Amazon Prime Video different from a regular Qello Concerts subscription
Qello Concerts by Stingray is an add-on channel with Amazon Prime Video. A Qello Concerts subscription, when billed through Amazon Prime Video, can only be used on the Amazon Prime Video platform and does not give access to Qello Concerts on other platforms.
How do I subscribe to Qello Concerts on Amazon Prime Video?
To subscribe to Qello Concerts on Amazon Prime Video, you must have an Amazon Prime account.
- Sign in to Amazon Prime Video.
- From the Add-On Subscription tab, search for Qello Concerts. Once added, you can browse Qello’s content by genre, artist, or concert title.
How do I contact Amazon Prime Video Customer Support?
To contact Amazon Prime Video support, visit https://www.primevideo.com/help.
How do I cancel my Qello Concerts subscription on Amazon Prime Video?
To cancel your Qello Concerts subscription on Amazon Prime Video:
- Sign in to your Amazon Prime account.
- From the menu, select Your Video Subscriptions. Click the corresponding button to cancel/restart your Qello Concerts subscription.