Billing FAQs Qello Concerts on Android Phones/Tablets/Android TV
How do I sign up for Qello Concerts from an Android mobile device or Android TV?
How do I know if I am being billed for Qello Concerts with Google Play?
How do I cancel my Qello subscription on Google Play?
How do I sign up for Qello Concerts from an Android mobile device or Android TV?
To subscribe to Qello Concerts from an Android device/TV:
- From the Google Play Store, download Qello Concerts.
- Open the Qello Concerts app and select Free Trial.
- Create an account, select your communication preferences, and select a plan.
Note: You may be prompted to enter your Google Play password to confirm your subscription.
How do I know if I am being billed for Qello Concerts with Google Play?
- From the Qello Concerts app, select the My Qello icon
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Select Account and Settings
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Under the Manage Account section, select "Manage Plan"
or
- From the Qello Concerts app, select the My Qello icon
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Select Account and Settings
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Under the Manage Account section, select "Manage Plan"
How do I cancel my Qello subscription on Google Play? On the Web
- Go to www.qello.com
- From the Qello website sidebar menu, select the My Qello icon
- From the top-right of the My Qello page, click the Settings cog icon
- Under Subscriptions, click Manage and follow the cancellation steps
From the App
- Sign in to the Qello Concerts app from your mobile android device
- Select the My Qello icon
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Select Account and Settings
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Under the Manage Account section, select "Manage Plan"
Directly in Google Play
Log in to your Google Play billing account to manage your subscription