The concert I am watching keeps stopping/buffering.
If viewing a concert on your computer:
- Verify your internet connectivity and speed.
- Restart your home network.
- Turn off any VPN connection.
If viewing a concert on a mobile device:
- Verify your internet connectivity and speed.
- Restart your home network.
- Uninstall/reinstall the Qello Concerts app.
If viewing a concert on a streaming media player:
- Verify your internet connectivity and speed.
- Restart your home network.
- Uninstall/reinstall the Qello Concerts app